American restaurants

American Way

4.2 365 reviews 11:00 AM - 10:00 PM 38 The Broadway, Cheam, Sutton SM3 8BD, United Kingdom

Discover this place

American Way, located at 38 The Broadway in Cheam, Sutton, is making quite an impression since coming under new ownership. Reviews highlight an array of big, hearty American eats, from the indulgent "You Must Be Joking Burger" to the comforting "Lasagne" and refreshing "Fisherman's Delight." Customers rave about the delicious, succulent beef and crispy chips, with one patron noting, "the food is exceptional." The milkshakes, with flavors ranging from traditional chocolate to tropical mango, have also garnered high praise—described as "top class."

Moreover, the welcoming atmosphere created by owner Idris and his staff is frequently mentioned. Diners appreciate the friendly service and cleanliness, a significant improvement noted by long-time visitors. Some critiques arose regarding the oiliness of certain burgers, indicating a mix of experiences. However, many agree that the overall experience is delightful, making American Way a must-visit for families and burger lovers alike. Overall, American Way delivers not just on food, but on a warm, communal dining experience that feels like a home away from home.

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Amenities & More

Service options

Delivery
Onsite services
Takeout
Dine-in

Highlights

Great dessert

Popular for

Lunch
Dinner
Solo dining

Dining options

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating
Table service

Amenities

Restroom

Atmosphere

Casual
Cozy
Trendy

Crowd

College students
Groups

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with American Way before visiting.

Reviews for American Way

4.2

365 reviews

100%

27%

12%

15%

Review highlights

Based on 365 reviews

Reviews for American Way commonly highlight a notable improvement under new ownership, with many praising the quality and taste of the beef burgers and the expanded, simplified menu. Customers frequently commend the standout milkshakes and friendly, accommodating service, often emphasizing the welcoming atmosphere created by the staff and owner. Cleanliness and the overall ambiance also receive positive mentions. However, some feedback points to inconsistencies, particularly regarding the preparation of fries and certain burgers, which have been described as oily and less fresh by a subset of patrons. Overall, American Way is regarded as a valued local establishment known for its flavorful offerings and warm service, though there is room for refinement in some food items.

Jul 28, 2025

Under the new owners the food is exceptional. The beef was succulent and cooked to perfection, and the chips were amongst the best we've had. Plus lots more options on the menu now. The milkshakes are top class too. Idris the owner is extremely welcoming & friendly and his chef too; they went out of their way to accommodate us. The restaurant is very clean. A gem of a place in Cheam Village and the orange juice is real juice! Thank you for a lovely experience :)

Adam Tomes

Jul 12, 2025

As always this is and always has been the go to burger place in the area. Not to mention they simply make the best shakes ever! Never disappoints and friendliest service.

Adam Crier

Jun 25, 2025

Took the family for a friday night feast. The staff were lovely to speak to! The milkshakes were amazing the beer was lovely and cold and the Burgers were out of this world! Would highly recommend for a night out!

Sameer R

Jun 10, 2025

Five stars for the service, the staff is very polite and accommodating. The shakes are amazing, highly recommend the chocolate shake. However the burgers and fries are a let down. Super oily, cooked from frozen, it doesn't taste freshly made. But it tastes like fried again so bland and oily. I know burgers are not meant to be healthy but kebab shops do better burgers, even the bun were soggy. Disappointed really won't come back. I guess might be worth trying once for the shakes otherwise avoid and go to Nandos.

Julien Havelock-Hill

Jun 09, 2025

Was keen to check out the American Way with new owners. Have been going here since 1999 and this is by far the best it has been. Burgers are better, starters and sides are better, better beef and a stripped down menu. New owners and chefs are great and hugely hospitable. The owner is also a magician and showed us a few tricks! Amazing experience. Restaurants like this the management really make the difference and they have here. Cleanliness is also A LOT better than it has been in the past. WELL RECOMMEND.

Adrian Lawrence

May 30, 2025

First visit here for lunch today but I'm sure it won't be the last - yeah, it was that good. The table was cleansed as we were offered our table and they were all nicely socially distanced. The nicest and thickest milk shakes arrived quickly followed by a seriously tasty starter platter Then came the burgers, they were superb. I had the Hangover burger, it's a monster and brought most of it home so missed out on the desserts but they looked great. The staff and waitresses were extremely attentive and polite making for a very pleasant dining experience. Recommend you visit this place when your majorly hungry.